As a change manager I have a number of specialisations – learning and development, usability, knowledge management and career development as well as a solid knowledge of change management processes and phases. These are all useful tools to bring out of the toolkit to use as levers in implementing successful change management.
Transformation Best Practice
For a transformation to be successful your organisation needs to: Set clear and significant stretch goals Use a range of tactics to engage staff as early as possible Engage in large scale collaboration across the organisation Ensure communication is as clear and effective as possible with focus on building on successes not just fixing problems [...]
The Why, Who, What and How of Change Management
The Australian College of Change Management (ACCM) outline a really useful change roadmap: Identify the strategic objective for your change (the Why) Work out who your stakeholders are (the Who) Identify the impacts to your organisation (the What) Work out the change enablers (the How) – leadership, training and education, communication and performance management Use your preferred change [...]


