Our approach
We work with you and your employees to understand your business and your unique requirements. From this analysis we develop a user-centred solution that satisfies your objectives and budget and meets the needs of different divisions if necessary. We have worked with a wide range of people on large and small projects.
We have developed a range of methodologies and processes. These tools and our wide experience reduces the time taken to anlalyse, design and develop change and learning solutions. Our projects can be a week, six months or over, sometimes just one day each month. It all depends on the scope of our clients needs. Some examples of our projects:
- Change management for a significant technology and process change for a large wealth management and insurance company
- Change management and training needs analysis for a large public media organisation
- Change analysis for incident management for a major transport network
- Training course evaluation and assessment for one of the Big 4 banks
- Facilitation of an intranet redesign to enable collaboration and improve productivity for public education
- Website redesign to meet the requirements of multiple audiences and improve customer service and sales
- Analysis of content management and publishing processes for two content management software rollouts
- Instructional design of effective, efficient and motivational online and face-to-face training modules for many different companies. Training design has included content for project management, communication skills, first aid, military weapons and
Major Clients include:
Government Sector
- Australian Army & Navy
- Department of Education
- Office of State Revenue
- Energy Australia
- TAFE
- Office of the Director of Public Prosecutions
- Australian Broadcasting Corporation
- WorkCover
- Department of Housing
- Railcorp
Corporate Sector
- Commonwealth Bank
- Westpac
- Environmental Resources Management
- Telstra
- Hutchison
- Optus
- MLC
- AMP
- IAG
- IBM e-Business & GSA
- Unisys
- Unisearch (UNSW)
